How much is postage?
Good question! Tricky answer. That’s because postage depends on the country we send to. For the UK, our current price is £1.50 for orders under £25 and free shipping for orders over £25. Postage costs for other available countries are calculated at checkout so you can check before you order.
Which countries do Sewdirect send to? I’m not in the UK or Ireland, where can I buy your sewing patterns?
Here is a list with links to retailers outside of the UK and the brands they hold.
France: Simplicity and New Look
Germany: Simplicity, Vogue, McCall’s, Butterick, and Burda
Poland: Simplicity, Butterick, New Look, McCall’s
Romania: Vogue, New Look and Burda
Russia: Simplicity, Vogue, McCall’s, Butterick, and Burda
Scandinavia: Simplicity, Vogue, McCall’s, Butterick, New Look and Burda
Switzerland: Simplicity, Vogue, McCall’s, Butterick, New Look and Burda
Other European Countries: Simplicity, Vogue, McCall’s, Butterick, New Look and Burda
USA and Canada: Simplicity, New Look and Burda
USA and Canada: Vogue, McCall’s, and Butterick
Australia, New Zealand, Asia: Simplicity, Vogue, McCall’s, Butterick, New Look and Burda
Africa: Vogue, McCall’s and Butterick
How long will my order take to arrive?
We despatch orders within 2-5 days from the date the order is placed on our website. We send orders using Royal Mail 1st Class, so please allow for Royal Mail delivery times when wondering where your order is. Please be aware of upcoming Royal Mail industrial action that may disrupt your delivery.
I haven’t received a order confirmation?
Oh dear! We send email confirmations for every order received as long as payment has gone through. Please check your spam/junk folders for your order confirmation. If you still cannot find it we can re-send to you! Email us at [email protected] to let us know you need to check a missing order email.
I haven’t received a dispatch notification?
Currently, we do not send despatch notifications. It’s definitely something we’re working on adding to our service… but we’re not there yet! Please bear with us. We despatch within 2-5 days from receipt of order.
How can I tell if the pattern I want is in stock?
Our website shows the available stock for each pattern once you’ve chosen a size pack (if applicable). And while we’re waiting for a new shipment to arrive, the label Out of Stock will be shown. Patterns arrive every week so please check back if the stock you need isn’t available.