Frequently Asked Questions

Good question! Tricky answer. That’s because postage depends on the country we send to. For the UK, our current price is £2.75 for orders under £25 and free shipping for orders over £25. Postage costs for other available countries are calculated at checkout so you can check before you order.

We ship to Europe and many other countries around the world! We recommend PDF patterns if you’re overseas but also ship physical orders.

You can also shop in GBP, USD, AUD, EURO and South African Rand (ZAR).

You can also take a look at our retailers outside of the UK and the brands they hold.

Germany: Simplicity, Vogue, McCall’s, Know Me, Butterick, and Burda

Poland: Simplicity, Butterick, New Look, McCall’s and Know Me

Romania: Vogue, New Look and Burda

Scandinavia: Simplicity, Vogue, McCall’s, Butterick, New Look and Burda

Switzerland: Simplicity, Vogue, McCall’s, Know Me, Butterick, New Look and Burda

Other European Countries: Simplicity, Vogue, McCall’s, Know Me, Butterick, New Look and Burda

USA:  Simplicity, Vogue, McCall’s, Butterick, New Look and Burda

Canada: Simplicity, McCall’s, Know Me and Burda

Australia & New Zealand: Simplicity, Vogue, McCall’s, Know Me, Butterick, New Look and Burda

We despatch orders within 2-5 days from the date the order is placed on our website.

We send orders using Royal Mail 1st Class, so please allow for Royal Mail delivery times when wondering where your order is.

International deliveries are harder to estimate as we use different shipping providers depending on the size of your order and delivery can range between 10 and 28 days.

Oh dear! We send email confirmations for every order received as long as payment has gone through. Please check your spam/junk folders for your order confirmation.

PDF file downloads are included in your order confirmation, but are also accessible in your account area for future download.

We are working on improving our despatch notifications service… but we’re not quite there yet! We always despatch physical orders within 2-5 days from receipt of order.

If you receive an “order completed” message this means the order has left our warehouse. On some occasions you may not receive the “order completed” message until after delivery. Please bear with us as we work on this process.

As you browse the site you may see an “Out of Stock” or “Limited Stock Available” label on patterns. You’ll also see if a design is out of stock on the pattern webpage, once you’ve chosen a size pack (if applicable).

Patterns arrive every week so please check back if the design you need isn’t available.

Yes! We are happy to report it is included as standard in all of our brands.

This includes our collaboration with Burda Style; these paper and PDF patterns also include seam allowance as standard.

We use both! On the back of the envelope you will find both sets of measurements for buying fabric and garment sizing. In the instructions we refer to both measurements too.

Our pattern sizing varies slightly between brands. Also it’s worth saying that pattern sizes aren’t the same as ready-to-wear sizing! Take your body measurements before choosing which size to make up using the bust, hip and waist measurements printed on each pattern envelope. For more information on this topic visit our size and fit guides section of the website. Here we show you how to measure yourself and pick the right pattern size.

We do! Most of our patterns feature lengthen and shorten lines to help adjust height. Our patterns designed for petite figures can be found on our Petite category to make it easier for you to explore this range. Our patterns designed for fuller figures can be found in our Womens and Plus Size category to make it easier for you to shop this size range.

Email help@simplicity.com to talk to our friendly Customer Service Team.

Good question! Tricky answer. We can’t always say exactly when new patterns will go live on our site due to shipping times from the US. But Sew Today members get Early Shopping Access in our preview section before the national release.

That sounds like something we need to investigate! Email help@simplicity.com with details of what you’ve spotted and we’ll look into it for you.

Yes! We’d love you to. Also if you’re a registered school with a URN number, visit the Schools section of our website to learn more about how we can support you.

This is an important question. The answer is actually no: patterns are subject to copyright law and are for personal and home use only and may not be used for commercial purposes. You may not sell garments made from any of our patterns.