Delivery information
We despatch orders within 2-5 days from the date the order is placed on our website.
Within the UK we use Royal Mail 1st Class as the shipping method for orders so please allow a reasonable time for delivery. This is normally 1-2 days after dispatch unless otherwise stated by Royal Mail.
For non-UK please allow 28 working days for receipt of goods.
Carriage charges are displayed at the checkout when order is placed as they can vary dependent on order size and delivery location.
Promotions / Offers
All promotions featured on this website are exclusive and cannot be applied or combined with any other promotional offers in stores, catalogues, or magazines.
How to reach us
Email our Customer Services Department at sewdirect@dga-intl.com
Tel: 0344 880 1263
Monday to Thursday 9 am to 4 pm GMT
Friday 9 am to 1pm GMT
Refunds and Exchange Information
All returns and exchanges should be sent to:
Simplicity Limited
PO BOX 367
Stockport
Cheshire
SK5 7WZ
You must include (a copy of/or the original) delivery note or invoice that was included with your order. Please explain the reason for your return. We will accept a return or exchange of current patterns and credit your method of payment. Patterns must be uncut and unopened. Any return must be made within 30 days of purchase. We can only accept returns on patterns purchased through our online store.